Answer: This message appears when you request a delivery months that start before your purchased history. To get rid of the message you can either delete the contract from your portfolio or edit the start date of the contract.
Answer: Apparently the automated Release Schedule Distribution changed and Unfair Advantage will wait, until the available data download is ready.
Please launch Unfair Advantage by double clicking the ‘Launch UA’ icon on your Windows Desktop, navigate to ‘DATABASE’ along the top, and choose Schedule Download/Distribution. Change the box to the left of the ‘Run’ button to ‘Download Now’. Click the ‘Download Data’ button to update the data.
Question: After running a data download/update last night, I noticed that I don’t have data for 6/22/2010 and 6/23/2010. What should I do?
Answer: Force Unfair Advantage to redownload the distribution files for the missing date(s). Note: The missing date shouldn’t be older than 6 weeks.
01. Double click ‘Launch UA’ on your Windows Desktop,
02. select PREFERENCES from the main menu,
03. click DOWNLOAD PREFERENCES on the left hand side,
04. change the ‘General Collection Date’ to 20100622 ,
05. click the OK button and do a daily download.
Answer: The recommended method of access is via the Internet. Using your own Internet connection (ISP, Compuserve, America Online, etc.), you will avoid telephone expenses and capture daily data updates in a minute or two each day. Same-speed or slower dial-up collection is also available. A high-speed DSL, cable, or satellite connection is recomended.
Question: How can I set up a portfolio in Unfair Advantage?
Answer: To set up a portfolio follow the easy steps below.
01. Click the “Portfolio” menu at the top of your UA screen, and choose “Create new Portfolio”.
02. A “Edit Portfolio” screen will appear.
The first thing you’ll do is name your new portfolio. Simply type a description or whatever nomenclature you prefer into the “Name” text box. (We used
“Portfolio” in the example above). The default location is a directory whose name matches the portfolio name within the C:\UA\Files subdirectory.
03. The Selecting Data Series screen appears (in this example we used Symbol C2, Nth Nearest, CSI File Format).
Of special interest will be the available Contract Selection tabs. (Futures, IFG, Nth Nearest, Back-Adjusted, Gann, Cash, Option)
You could also click the “Markets” button (near the Symbols field) to display a list for market selection.
04. Accept to build the hard disk files.
You’ll find the created/exported files within the \UA\Files\<named portfolio>\.
05. You should be able to see your created portfolio, and also the created contract.
At the bottom of your UA chart is a pair of tabs offering “Chart” and “Table”.
The default presentation is of a chart, but you can easily view a numerical table of the data on your screen by clicking the “Table” tab.
06. To add more symbols to an existing portfolio first open the “Select Portfolio” drop down menu and choose the portfolio.
Click “Add File to Portfolio” in the Portfolio Manager panel, or click the “Add Market” button on the UA toolbar to get to the Selecting Data Series screen.
Answer: It takes two to four minutes to download over 4,000 futures contracts and 27,000 stocks per day. It takes an additional minute or two per day to distribute the data.
Answer: In order to get the fast studies you need to get our latest Unfair Advantage version. Click here to download the latest version.
Question: Why does the Back Adjusted contract skip one (or more) contract month?
Answer: In some cases the Back Adjuster can’t consider one (or more) individual contracts because of the low contract weight.
Example: The Back Adjuster (Roll Trigger: Open Interest) can’t take the September contract in consideration, because the September’s Open Interest is lower than December’s Open Interest.
The OI value in in the July contract on 20090605 is 336605, the OI value in the September contract is 169410, and the OI value in the December contract is 336693. The switch happened on 20090605. 
Answer: Competitive CD ROMs cannot be updated, requiring that you store new updates on your hard drive and purchase new history CDs quarterly or semi-annually. This is not the case with Unfair Advantage. Our software squeezes a copy of the ENTIRE commodity, stock, and/or option database on your hard drive, updating and correcting errors daily using minimal space. This compression allows the 50-year futures database to reside in about 30 Mb of hard disk space.
Question: I get a message ‘Only two month of update are kept on the CSI servers’. What should I do?
Answer: When you begin accessing again, Unfair Advantage will automatically pick up all the days you missed for up to eight weeks in the recent past. This product requires that all users maintain their files in intervals of eight weeks or less. If you ignore this requirement, you will need to reinstall Unfair Advantage.
To reinstall the software click here and check the Reinstall section.
Please note that since this is a licensing agreement, data will not be accessible with Unfair Advantage if you discontinue daily updates for more than the eight-week reserve period. For best results, we recommend daily updates
Answer: Unfair Advantage’s data storage technique allows you to build and graphically or numerically view specific contracts or any type of continuous files. For example, if you are interested in CBT Corn, Unfair Advantage can display a back-adjusted chart in a second or two. From there, you can select from the supplied technical indicators including seasonal calculations, RSI, moving averages, stochastics, Moving Average Convergence/Divergence and Committments of Traders. If you prefer, you can program your own studies or use your favorite third-party analysis system. The extensive list of sample algorithms includes ADX, Bollinger Bands, Volatility, Ultimate Oscillator, and more.
Question: Is there another way to get my data?
Question: What can I do if I can’t get my data through the firewall?
Answer: There is another download method to get the data, also you may try to troubleshoot the issue.
A new Firewall/Anti-Virus software, or a Windows Security Update could block Unfair Advantage from getting its updates.
If you are not able to configure your Firewall/Anti-Virus to work with Unfair Advantage, there is another way of getting the data.
01. Click “Launch UA” on your desktop and select “Preferences” from the main menu.
02. Select “Download Preferences” from the menu, and choose “Browser” from the Download Method drop down menu. Click the “OK” button.
03. Start a daily distribution by clicking the icon “Download Data”.
04. Click the “OK” button.
05. Click the “Save” button.
06. Choose the Unfair Advantage folder (default C:\ua). Click the “Save” button.
07. After the download is complete return to the Unfair Advantage program and click the “OK” button.
08. You should see Unfair Advantage updating the data.
Troubleshoot the download issue
- Disable the Firewall/Anti-Virus software and try a data distribution. Configure the the Security Suite to by adding Unfair Advantage to the permitted/trusted programs.
In some cases it is not possible to deactivate the Anti-Virus/Firewall application, because the protections still applies.
- A slow wireless connection could also cause an unsuccessful download, or drop of the download.
Extend your wireless range, or move your Access Point closer to your PC.
- Disable the Windows Firewall. (Start | Control Panel | Security Center)
- A new Windows Security Update may also cause a download issue. (Disable the Windows Firewall).
Question: How can I create a historical spread chart?
Answer: To build a historical spread chart follow the easy steps below.
01. Go to your Desktop and double click the icon “Launch UA”.
02. Select “Portfolio” from the main menu bar. Select “Create New Portfolio” from the “Portfolio” menu.
03. Type in a name for your portfolio (i.e. Spread) and click the “OK” button.
04. Choose your symbols (i.e C2 for Corn combined session, and W2 for Wheat combined session).
Select the tab “Back Adjusting” or “Nth Nearest” (i.e. Back Adjusting) and choose your settings. Click the “OK” button.
05. Click the “Yes” button to create the hard disk files.
06. Open each symbol as a chart.
07. Select “Chart” from the main menu. Select “Overlay Data Chart” from the “Chart” menu.
08. Select “Chart” from the main menu again. Select “Study Toolbar” from the “Chart” menu.
Click the “Add Study” button in the Study Toolbar window.
09. Select “Spread” from the drop down menu and click the “OK” button.
10. Drag the study over to the chart.
Question: On the screen it shows the portfolio menu but I can’t get up my charts. How can I fix it?
Answer: Hold the left mouse button, and drag the separator (dotted line) to the left hand side or the right hand side.
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